SaaS companies, IT services and BPO providers

DPDP compliance for SaaS and IT services companies

For customer data, most SaaS and IT services companies are Data Processors, and their customers now ask hard DPDP questions in every security review. For their own users and staff, they are Data Fiduciaries too. ConsentLo helps with both.

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What DPDP changes for you

Enterprise customers expect a clear processor contract, breach support and erasure on instruction.
Your own website visitors, leads and employees are your responsibility as a Data Fiduciary.
Sub-processors and cross-border hosting must be disclosed and controlled.
Security questionnaires ask for evidence, not policies.

How ConsentLo helps

Processor register

Sub-processors, contracts, locations and transfer checks, ready to share with customers.

Breach support

Incidents are logged with customer-notification clocks so your customers can meet their 72-hour duty.

APIs and webhooks

Erasure and withdrawal instructions arrive by API and are executed and evidenced automatically.

Evidence for audits

Tamper-evident records answer security questionnaires with proof, not promises.

Frequently asked questions

Is a SaaS company a Data Fiduciary or a Data Processor?

Usually both. It is a Data Processor for personal data it handles on its customers' behalf, and a Data Fiduciary for its own users, leads and employees.

Do Data Processors have direct obligations under DPDP?

The Act places obligations mainly on Data Fiduciaries, which must engage processors only under a valid contract and remain responsible for them. In practice, customers pass those duties to processors contractually.